Privacy Policy

Last updated: January 2026

Vortex ("we," "us," or "our"), based in Anchorage, AK, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information Collection

We may collect personal information that you voluntarily provide to us when you register for our services, fill out a form, or otherwise contact us. This information may include:

  • Name and business name
  • Email address
  • Phone number
  • Mailing address
  • Payment and billing information
  • Any other information you choose to provide

We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior.

Use of Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage trends to improve our services
  • Detect, prevent, and address technical issues or fraud

Data Protection

We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We may use third-party service providers to help us operate our business and deliver services to you. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information. Third-party services we may use include:

  • Payment processors
  • Email delivery services
  • Analytics providers
  • CRM and automation platforms

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Withdraw consent where we rely on consent to process your data

Contact

If you have questions or concerns about this Privacy Policy, please contact us at:

Vortex
Anchorage, AK
Email: [email protected]